Solarwinds Service Desk is Lander Univerity's ticketing system. It allows users to submit requests pertaining to Lander resources, hardware, and services. You will login to Service Desk with your Lander.edu email account.
This service is available to all Students, Faculty, and Staff with a lander.edu account.
Features
- Users can login to Service Desk, check the status of their tickets, update information.
- Replying to the ticket in an email will update the ticket online and notify the tech assigned.
- The Solutions database can be searched for resolutions to known issues.
- Service Catalog listing many predefined service requests available to the community.
- Cloud based solution available across many platforms and devices.