Information Technology Services Policies

ITS Policies

• Technology Acceptable Use Policy (PDF)
• Information Privacy and Security Plan (PDF)
• Password Policy (PDF)
  • Password Creation and Protection Guidelines (PDF)
  • Departmental and System Accounts (PDF)

Procedures, Guidelines, and Forms

• Compromised Network Account Procedure (PDF)
• Computer Lab Reservation (PDF)
• Copyright Infringement Plan and Procedures (HEOA Compliance) (PDF)
• Drive Disposal Procedure (PDF)
• Electronic Mailing Lists Procedures and Guidelines(PDF)
• Faculty and Staff Email Accounts (PDF)
• IT Onboarding (PDF)
• Network Username Changes - Faculty and Staff (PDF)
• Network Username Changes - Student (PDF)
• Non-Lander Computer System Support (PDF)
• Shared Folders Access Request and Change Form (PDF)
• SMART Classroom Support (PDF)
• Software for Classroom/Computer Lab Request(PDF)
  • Software (Classroom/Computer Lab) Installation Request Form (PDF)
• Student Email Accounts(PDF)
• Student Laptop Recommendations (PDF)

Resources

• BitLocker USB Drive Encryption (PDF)
• Email Encryption Instructions (PDF)
• OneDrive Backup Instructions (PDF)
• Password Management Options (PDF)
• Self-Service Password Reset Instructions (PDF)
• Virtual Private Network (VPN) (PDF)