Technology Resource Assistance Center for Students
TRACS
Lander's Department of Information Technology Services is pleased to announce the creation of a new helpdesk for student laptops. The Technology Resource Assistance Center for Students will now provide assistance for student laptops and network connections in the residence halls. TRACS is located in Laura Lander Hall LL 202b.
TRACS Mission Statement
It is the mission of the TRACS to provide quality support to Lander University students with a high degree of customer service and technical expertise and to develop and enhance the technical skills of Lander University students.
Clean Access How To
Latest News
- TRACS will be available during Move-In weekend. We will be open on Saturday August 29th from 1PM to 5PM. We will also be open on Sunday August 30th from 12PM to 5PM. These hours may be extended depending on visitors.
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TRACS will resume normal hours starting on August 31st.
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TRACS is pleased to announce the launch of TRACS Connect IT. Technicians from TRACS are now able to connect to your laptop and assist you remotely from TRACS. We are able to fix certain connection issues, Clean Access Trouble, Antivirus trouble, and more while you sit in your residence hall. To make use of this service simply call TRACS at 8171 or Thomas Henry at 8151 during normal hours.
Once you have contact TRACS we will have you begin the session by clicking the link below.
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A new instruction guide, for popping your email using an email client, is here. With the switch to new email servers a new guide is necessary.
Questions, Comments, and Concerns
If you have any questions, comments, or concerns about TRACS please contact Thomas Henry:
thenry@lander.edu or 8151
