Submitting a Work Order Request via Email:

During regular business hours of 8:00am - 5:00pm M-F, you will receive a faster response by calling the ITS Help Desk at (864) 388-8234 (ext. 8234 on-campus). After hours or on the weekend, you can leave a message at the Help Desk and your phone call will be returned promptly when business hours resume.

 

You can submit a work request for a technology-related problem via Email by clicking here .  (Note that clicking this link will generate a new Email message from your Email client (Outlook for Lander Faculty and Staff)). If you are off-campus and not connected to the Lander network or do not have your Outlook mail box open, you can send an Email from your Microsoft Outlook Web Access (webmail) account to  ticket@lander.edu . Please be specific about the problem you are having (list any error messages, programs affected, etc...) and be sure to include your full name, office and/or room number and a telephone number where you can be reached. If you have a screenshot of an error message or another document that you would like to include with your Work Order request, you may attach it to your Email.