Frequently Asked Questions

ITS - Faculty Bearcat Web FAQ

• What is BearCat Web?

  Bearcat Web is the front end of Lander's Student Information System (SCT Sungard Banner). You will also see and hear Bearcat Web referred to as Self-Service Banner. Bearcat Web is where you will access information about your employee benefits, pay disbursement, tax information, etc... Bearcat Web is also where you will find live, up-to-date class lists, your weekly schedule, student information (including transcripts), advisee information, rosters to enter final grades, etc...

• My classes are not showing up in Bearcat web. Who do I need to contact?

  New Faculty members are activated through the Banner system once a signed contract has been received and processed by Human Resources. Once Human Resources has activated a new faculty member, the Office of the Registrar is notified that a new faculty member is available for assignment to courses as scheduled by the new faculty member's College and Department. If you are a new faculty member and your course schedule and class rosters are not displayed through Bearcat web, please confirm that your signed contract has been received by the Human Resources Department and that your Department has notified the Office of the Registrar of your course assignments. If you are still not able to access your course schedule and class rosters, you can contact the Office of the Registrar at (864) 388-8398.

• How do I request access to Bearcat Web?

  Upon employment, you will receive a MyLander Campus Portal Username and Password. The MyLander Campus Portal provides access to Bearcat Web as well as other campus systems such as Blackboard.  Questions about access to the MyLander Campus Portal should be directed to the ITS Help Desk at 864-388-8234.

ITS - New Faculty and Staff Email FAQ

• How do I request my username and password?

  In order for your Lander University E-mail account to be activated, you must have returned a signed contract to the Office of Human Resources (HR). Once you have submitted a signed contract to the HR Office and it is within 60 days of the start of the first term specified on your contract, HR will notify ITS and your account can be created. Your username and password combination will be mailed directly to you and provided to the administrative assistant of your academic area

• Can I change my password?

  Once you are on-campus and attend an ITS orientation, you will be able to change your password.

• What is my e-mail address?

  Your e-mail address is your username (as provided) followed by @lander.edu. (For example: if your username is jprofessor, your e-mail address is jprofessor@lander.edu.)

• How do I manage my Lander Mailbox?

  Your Lander University Mail Box has a 250MB limit. How do you manage your mailbox so that you don't wind up over the limit, but still maintain the e-mails and attachments that you need as backup? The ITS Technology Learning Center has prepared a guide to help: Microsoft Outlook Mailbox Maintenance(PDF).

• How do I access e-mail off-campus?

  To access your e-mail from off-campus locations, you can use Web Mail access. Web Mail is available from any computer with an internet connection by simply pointing your browser (for example, Internet Explorer) to this web address:  https://exchange.lander.edu.  You can also access your e-mail through the MyLander Campus Portal.

ITS - New Faculty and Staff SMART Classrooms FAQ

• What is a SMART Classroom?

  SMART ( Shared Multimedia Access to Resources for T

  eaching) Classrooms are equipped with podiums, video projectors, DVD players, laptop connections, etc... to allow you to share teaching resources with your class. Some SMART classrooms are equipped with computers, while some require you to bring a laptop. SMART classrooms in some areas also include ELMO projectors and interactive white boards.  For more information, please visit the SMART classrooms web page.

• Who can train me to use the SMART classrooms?

  SMART Classroom training is required prior to the issuance of permanent faculty keys to the SMART classrooms in your area. To arrange SMART classroom training, please contact  Karen Minter, or Glen O'Connor.

ITS - New Faculty Blackboard FAQ

• How do I request access to Blackboard?

  Courses are automatically generated in Blackboard once a term has been activated through Banner. As course assignments are made and updated in Banner, the changes are carried through to Blackboard. We recommend that you access Blackboard through the MyLander campus portal.  The Blackboard channel is located on the Teach/Advise tab.

• How do I request training on the use of Blackboard?

  Training on the use of Blackboard is provided by the ITS Technology Learning Center.  More information about Faculty Workshops and On-Line Training and Support materials will be available on the Blackboard web page.

• Are my classes automatically generated in Blackboard or do I need to request course creation?

  Courses are automatically generated in Blackboard.

• How do I request that the Blackboard materials I created in a previous term be moved to the current term?

  If you would like Blackboard materials from a previous term moved to your new Blackboard course, please contact Glen O'Connor, Instructional Technology Manager via e-mail (goconnor@lander.edu). You will need to provide course information for identifying the course you would like materials transferred from as well as the course that will receive the materials.

• I have a student in class that does not have access to the course through Blackboard. What should I do?

   Please have the student contact Glen O'Connor (goconnor@lander.edu) or Karen Minter (kminter@lander.edu

  ) in ITS. The student will need to provide his or her L# and identifying information for the course (or courses). The student's registration for the course will be verified.

ITS - New Faculty Laptop FAQ

• How do I get my faculty laptop computer?

  If you are a full-time faculty member of Lander University, you will be assigned a faculty laptop computer. When ITS receives notification that a signed contract has been received from the Office of Human Resources, you will be sent a letter with instructions for requesting use of your laptop. ITS will make every effort to prepare and configure your laptop at a date of your convenience; however, your laptop may not be immediately available.

• How do I connect to Lander University's Wireless Network?

  Lander University provides wireless network and internet access in all academic buildings as well as most other facilities on campus.  To access the Lander wireless network, simply turn on your laptop wireless adapter or other device and connect to "Lander Wireless".  You will need to enter your authentication credentials to gain full internet access.  Simply navigate to a non-Lander website on your laptop or device and you should be prompted for your Lander username and password.

ITS - Turnitin.com FAQ

• How do I request a Turnitin.com Plagiarism Prevention Service account?

  To request a Turnitin.com Plagiarism Prevention Service account, please send an e-mail with your request to turnitin@lander.edu.

• How do I use Turnitin.com's service?

  Once you have requested a Turnitin.com account, information about logging in for the first time, setting up your workspace, and submitting papers to the service will be e-mailed to your Lander E-mail Account. More information is available on the ITS Turnitin.com Faculty Information Page. For more help or to answer questions, please contact Karen Minter (kminter@lander.edu).