Standing Committees for Complaints and Appeals

Some types of complaints can be anticipated and are specifically addressed by standing committees or other administrative policies and procedures.

Complaints about instruction (particularly grades – grade appeals - and grading procedures) and the application of academic honors policy to candidates for graduation are handled according to the provisions of The Senate Grade and Judicial Appeals Committee.

Complaints generally related to improper personal student behaviors are dealt with according to the Provisions of the Academic Honor Council, the Residence Hall Judicial Officer, or the Student Life Council (Student Life Council Disciplinary Committee). Unresolved appeals from the Honor Council or the Student Life Council are handled in accordance with the provisions of The Senate Grade and Judicial Appeals Committee.

Exceptions to academic policy are dealt with according to the provisions of The Admissions and Petitions Committee.

Complaints related to Americans with Disabilities’ Act (ADA) compliance or similar issues are managed according to the provisions of the Advisory Committee for the Disabled. Complaints regarding student-specific accommodations not being provided are addressed according to the protocol for filing a complaint with the Office of Disabilities and by the Disabilities Accommodation Review Committee.

Complaints related to sexual harassment or harassment based on race, color, national origin, creed, religion, age, disability, sex, gender identity, or sexual orientation are addressed according to the provisions described in The Lander University Manual for Administration and Staff and The Student Handbook.

Complaints related to the awarding of scholarships are dealt with according to the provisions of The Financial Aid Scholarships’ Committee.

Other committees: Parking fine appeals are dealt with according to the provisions of the Parking & Traffic Committee and Housing contract appeals are dealt with according to the provisions of the Housing Appeal Board.