General Features & Instructions

Current telephone features, and brief descriptions of each are offered below in alphabetical order. We have also prepared detailed instructions for some features. Those instructions will be distributed to interested persons on request.

Abbreviated Dialing
Also known as speed dialing, this feature allows you to dial frequently called numbers using three or four button-presses. Normally people use this to save time dialing off-campus and long-distance numbers. If you want to use this feature, please call and tell us how many numbers you anticipate programming for abbreviated dialing. We will allocate space in the system for your numbers and send you an instruction sheet. You will be able to program your own numbers. Note however, that the programming method has changed.

Accessing an outside line for Local or Long Distance Calls
To place local calls to numbers in the Greenwood calling area, dial 9 to access a local outside line and then dial the seven digit phone number. To place long distance calls to numbers outside the Greenwood calling area, dial 1 to access a long distance outside line and then dial the seven or ten digit phone number.

** Note for Students **
Students will need to utilize 1-800 calling card services for placing long distance calls. For information on special calling card programs designed for Lander University students and employees (Calling Cards).

Automatic Call-back
If you call an on-campus number and it is busy, your telephone can call you back when the person you are calling hangs-up. You may use this feature for only one call at a time.

TO ACTIVATE

• When you hear the busy tone, flash the hook switch2.
• You will hear three quick beeps followed by a dial tone, dial *5 and hang up.
• When the person you are calling hangs up, your phone will ring. When you answer it, the other person's phone will ring.

TO DEACTIVATE

• This feature is automatically cancelled after thirty minutes. You may cancel it sooner by dialing #5.

Call Coverage
Your telephone can be programmed to re-direct your calls to a specific number or recording when you are on the phone and/ or following a given number of rings. Many people are having their phones "covered" by a recording on Friday afternoons. Let us know if you need this service. If you re-direct your calls to another phone, the person at that phone must also agree to take those calls.

Call Forwarding, on-campus
You may re-direct all your calls to another on-campus number. Dial *2 and the number you wish to receive your calls. While your calls are being forwarded, you will hear a very brief ring if you have a single line phone. To cancel this feature and again receive your own calls, dial #2.

Call Transfer
Ask the person being transferred to wait.

• SINGLE LINE PHONE
  • Flash the hook switch2, hear three beeps followed by a dial tone.
  • Dial the number to which the call will be transferred.
  • At this point you may hang up immediately or stay on the line, announce the call and then hang up.
  • When you hang up, the call will be transferred. (to place yourself, the person calling and the number to which the can is being transferred on the line together, flash the hook switch2 again.
  • To return to just yourself and the person caning, flash the hook switch2 a third time.

Call waiting will signal you with a beep if a second call comes in for you while talking on the phone. Then, if you wish, you may leave the first call, speak to the second caller and, optionally, return to the first call again. At your request, we will program your phone for call waiting and send you an instruction sheet. If you have this feature, the second caller will hear a ringing signal and not a busy signal when you are on the phone. The third caller, if any, will hear a busy tone.

Data Privacy
If you use a modem to place data calls on your regular telephone line, program your computer to place #1 before the telephone number. This will block out tones that could interfere with your call. This is especially important if you have call waiting. This is not necessary if you have a special line for your modem.

Dialing Shortcuts
In order to make the telephone system as user friendly as possible, many off-campus calls may be dialed in more than one way. Some people will choose the shorter way while others prefer to retain older dialing methods. The choice is yours. It is not necessary to dial 9-1 to make a toll call. If you wish, simply dial1 and the seven or ten digit number. It is not necessary to dial the 864 for calls within our own area code. If you wish, simply dial1 and the seven-digit number. Some seven-digit numbers and all international calls will process slightly faster if # is added to the end of the number. However, this is never required.

Distinctive Ringing on single line phones
A "single" ring announces on-campus calls; a "double" ring announces off-campus calls; and a "triple" ring is used for automatic call-back.

Emergency Numbers
Lander University Police can be reached at 8911. To reach the Greenwood County emergency dispatcher, you may dial 911.

Last Number Re-dial
Your telephone remembers the last number you called. To re-dial that number, press #0, or the REDIAL button on your telephone.

Send All Calls to Voice Mail
This feature is available to Faculty and Staff with voice mail service on their telephone.  Dial *3 to Activate.  Dial #3 to activate.

Three-way Conference Calls

• SINGLE LINE PHONES
  • Begin by establishing a call with the first person.
  • Flash the hook switch2, hear three beeps followed by a dial tone.
  • Dial the number of the second person.
  • After they answer, flash the hook switch2 again. All three of you will be on the call.
  • When any of the three hangs up, the remaining two continue to be connected unless they are both off-campus.

Other Telephone Features
From time to time other features will be added and announced in this manner. If you have a special need, we might be able to accommodate you. Call us and we will do our best.

Who to call for service
For answers to questions about your telephone, instruction sheets, and activation of features, call Engineering Services at extension 388-8223.